Accounting Cancellations Clerk Job at Sterling Automotive Group, Lafayette, LA

eFZCTSs3ZW5mYko1Q2t3a05LU1MveTZleEE9PQ==
  • Sterling Automotive Group
  • Lafayette, LA

Job Description

Sterling Automotive Group is seeking a detail-oriented and customer-focused Accounting Cancellations Clerk to work at our Central Accounting Office in Lafayette, LA.

This role is responsible for reviewing and processing warranty, GAP, and product cancellations, coordinating refunds to customers and lenders, reconciling schedules, and ensuring all documentation is accurate and compliant with provider and dealership requirements. The Cancellation Clerk reviews, processes, and finalizes cancellation requests for service contracts, aftermarket products, and protection plans. This position works closely with Accounts Payable, F&I Departments, lenders, and customers to ensure accurate payouts and compliant documentation.  

 

Essential Duties & Responsibilities: 

  • Process warranty, GAP, and product cancellation requests in accordance with provider and lender requirements 
  • Review contract details to verify eligibility, coverage, and cancellation terms 
  • Calculate prorated refunds and ensure timely payment to customers or financial institutions 
  • Submit cancellation forms and supporting documentation to providers 
  • Track and follow up on outstanding cancellations, chargebacks, and pending refunds 
  • Reconcile cancellation schedules and verify that all transactions are recorded accurately 
  • Update internal systems with cancellation statuses, refund amounts, and supporting notes 
  • Communicate with F&I Managers, Accounting, and lenders to resolve discrepancies 
  • Issue customer refund checks 
  • Maintain organized electronic and physical files 
  • Protect sensitive customer and company information by adhering to confidentiality policies 

Job Qualifications & Requirements: 

  • One or more years of experience in a dealership accounting role preferred (AP, billing, or similar) 
  • Familiarity with warranty, GAP, or product contracts is a plus 
  • Strong attention to detail and accuracy 
  • Effective communication and problem-solving skills 
  • Ability to manage deadlines and handle multiple tasks simultaneously 
  • Technologically proficient; experience with dealership management systems preferred 
  • Must maintain a professional demeanor and appearance 
  • Must be willing to submit to pre-employment background check & drug screen 
  • Must have a valid driver's license with a clean driving record, and be at least 18 years of age due to insurance purposes 
  • Minimum of high school diploma or equivalent is required 

Schedule: Full-time, Monday-Friday  
Pay: Starting at $15/hr

Why Choose Sterling?  

Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships - one customer at a time.  

  • Benefits: Medical, Dental, Vision, & Disability Insurance - 401(k) with employer matching - Company-paid Life Insurance - Paid Holidays, Vacation, and Sick time 
  • Financial Security: Hourly-paid position with guaranteed 40 hours per week! 
  • A little lagniappe: Employee vehicle pricing and discounts on products & services – Long-term job security with a growing company – Referral bonus programs – Family-owned and operated - Career Progression with paid ongoing training – Professional work environment   

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. 

Job Tags

Hourly pay, Full time, Contract work, Work at office, Monday to Friday

Similar Jobs

Plenus LLC

[PLENUS LLC] Auditor - Bilingual in Korean and English Job at Plenus LLC

 ...Terms of employment Annual Salary $80K~ $90K Type of Work Full Time Type of Job Accounting Auditor Location USA Michigan Other, USA Georgia Atlanta, USA Texas Houston, USA California Los Angeles Benefits Dental Plans, Health... 

Crowne Health Care

Activities Director Job at Crowne Health Care

 ...Activities Director Full-Time Position We are currently accepting applications for an Activities Director within our long-term care and rehab facility specializing in geriatrics. This position requires dedication to a job well done, dependability, flexibility, accountability... 

Landers Chrysler Dodge Jeep Ram of Norman

Lot Porter Job at Landers Chrysler Dodge Jeep Ram of Norman

Lot PorterDescription of the role:As a Lot Porter at Landers Chrysler Dodge Jeep Ram of Norman, you will be responsible for maintaining...  ...in all types of weather.* Responsible for ensuring all valet attendant follow companys rules and regulations, safety and loss... 

Archway Physician Recruitment

Gastroenterology Physician Job at Archway Physician Recruitment

 ...year. Discover the picturesque Cannon Valley Trail, ascend Barn Bluff for awe-inspiring views, or embark on a leisurely bike ride beside the Mississippi River. For those who favor aquatic adventures, delight in fishing, boating, or birdwatching along the river's shores.

Express Employment Professionals - Milwaukee South

26ft Box Truck Driver Job at Express Employment Professionals - Milwaukee South

 ...Shift (Full-Time) Responsibilities Safely operate company vehicles (Non-CDL) for local deliveries and pickups. Load and unload trucks, ensuring materials are secured and handled properly. Perform general warehouse duties including shipping, receiving, and...