"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and . Join the team and start a better life for yourself."
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Candidate profile (title) Why we will love you
Candidate profile (text) - Default language You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and your uniqueness. Join our team and start a better life for yourself!
Key responsibilities (title) What you'll be doing day to day
Key responsibilities (text) • Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience.
Team vision ( title) Together as a team
Team vision (text) At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Let's connect !
Let´s connect JOB TYPE - Permanent, Part-time
JOB LOCATION - IKEA Charlotte, NC
BENEFITS ELIGIBLE? Yes
HOURS - 12-20 hours per week. Must have complete open working availability Mondays to Sundays between the hours of 9:00AM to 10:30PM.
The hourly pay range for this role is $17.58 - $24.83
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (Must work minimum of 20 hours per week)
A fun and inclusive work environment!
** Thank you for your interest in applying for this role. The successful candidate will be required to complete a background check as a condition of employment for this role.
Local section (title) Qualifications
Local section (text) - 2-3 years of retail customer service experience
The starting rate/ salary for this position ranges from 17.58 USD to 24.83 USD and will be based on relevant work experience.
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.
At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.
Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.
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