Job Description

We are looking for an experienced IT Security Engineer - Zscaler Specialist to support and strengthen enterprise cloud security operations in Chicago, IL.

This Long-term Contract position focuses on administering and enhancing Zscaler-based security services while helping maintain a reliable, scalable, and well-governed security environment.

The role will partner with cross-functional teams to evaluate requirements, resolve technical issues, and improve secure access, web protection, and data safeguarding capabilities.

• Administer and optimize Zscaler security platforms to support secure, high-performing access across cloud and enterprise environments.
• Investigate configuration issues, analyze service behavior, and implement corrective actions to maintain stable security operations.
• Collaborate with infrastructure, network, and application teams to align security controls with business needs and technical requirements.
• Support secure web access, zero trust connectivity, firewall policy coordination, and data protection initiatives across the environment.
• Conduct reviews of existing processes and technical documentation to identify gaps, recommend improvements, and strengthen operational consistency.
• Translate business and security needs into clear technical requirements, user stories, and actionable implementation plans in Agile delivery settings.
• Participate in troubleshooting efforts, root cause analysis, and service improvement activities to reduce risk and enhance platform performance.
• Assist with documentation updates, control validation, and ongoing analysis related to security changes, policies, and operational procedures.

• Strong hands-on experience engineering, configuring, and supporting Zscaler security solutions in enterprise environments.
• Solid understanding of cloud security concepts, secure web gateway technologies, zero trust access models, and data loss prevention controls.
• Experience working with firewall technologies, including coordination with platforms such as Palo Alto Networks.
• Ability to perform business analysis activities such as requirements gathering, gap analysis, and document review.
• Familiarity with Agile Scrum methodologies and experience collaborating with cross-functional technical teams.
• Strong troubleshooting and analytical skills with the ability to resolve complex security and connectivity issues.
• Clear written and verbal communication skills for documenting findings and partnering with technical and business stakeholders.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States.

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.

Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

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For applications and inquiries, contact: hirings@openkyber.com

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